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Customer experience management
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#	Item
691	Delivering Superior Customer Experience in China The Essential Ingredient to Building Customer Loyalty Contents Add to Reading List Source URL: deloitte.wsj.com Language: English Consumer behaviour Electronic commerce Customer experience Customer relationship management Customer engagement Loyalty program Customer satisfaction Customer service Online shopping Marketing Business Customer experience management
692	factSheet_complaintsReports Add to Reading List Source URL: adstandards.com Language: English - Date: 2012-01-23 10:06:15 Customer experience management Business Marketing Consumer complaint Consumer theory
693	Microsoft Word - EuroBlog2006_Corporate_Blog_Case_Study.doc Add to Reading List Source URL: www.centrestage.de Language: English - Date: 2009-11-09 13:30:29 Customer lifecycle management Customer relationship management Strategic management Co-creation Marketing Customer experience management Business
694	« We liked the simplicity of eKomi’s approach and obviously it was important that we worked with a 3rd party Google reviews aggregate partner. » Jesse Hutchinson - Head of Development - www.mainlinemenswear.co.uk C Add to Reading List Source URL: www.ekomi.nl Language: English - Date: 2013-09-26 05:45:17 Customer experience management Customer service Menswear
695	 RESEARCH AT CRANFIELD SCHOOL OF MANAGEMENT CRANFIELD CENTRE FOR STRATEGIC MARKETING AND SALES WWW.KNOWL EDGEINT OACT ION.CO.UK Add to Reading List Source URL: www.som.cranfield.ac.uk Language: English - Date: 2012-05-22 06:31:53 Electronic commerce Customer experience Customer relationship management Cranfield School of Management Social CRM ECRM Marketing Customer experience management Business
696	8 JanuaryTranscom SEB Enskilda Nordic Seminar Johan Eriksson, President & CEO Add to Reading List Source URL: www.transcom.com Language: English - Date: 2013-01-09 03:33:22 Customer experience Customer relationship management Customer service Customer retention Customer intelligence Transcom WorldWide Marketing Customer experience management Business
697	DATA SHEET WHY ACUMATICA PORTALS MAKE SENSE FOR YOU EXTEND THE VALUE OF Add to Reading List Source URL: acumaticawwwsite-acumaticainc.netdna-ssl.com Language: English - Date: 2015-01-03 22:50:10 Customer experience management Customer relationship management Online shopping Web portal ECRM Microsoft Dynamics GP Business Electronic commerce Marketing
698	Best Practices for Chat Deployments - An Oracle Best Practices Brief Add to Reading List Source URL: www.oracle.com Language: English Online chat Cloud applications Cloud computing RightNow Technologies Customer relationship management Chat Oracle Corporation Customer experience Text messaging Business Marketing Customer experience management
699	Client Services Administrator Department: Client Services Business/Function: Novia Financial Add to Reading List Source URL: www.novia-financial.co.uk Language: English - Date: 2015-02-18 10:13:23 Customer experience management Electronic commerce Customer relationship management Financial adviser Service-level agreement Business Marketing Information technology management
700	JustinPerezCSRManagerRelease08.qxp Add to Reading List Source URL: www.bklighting.com Language: English - Date: 2012-11-07 17:51:29 Lighting Signage Customer service Email Technology Electronics Marketing Customer experience management Light-emitting diode

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